TERMS OF PURCHASE

1. General provisions

1.1. The owner of the online store www.albon.ee (hereinafter Albon Group e-shop) is Albon Group OÜ (registry code 11509161), located at Kadaka tee 3/2, 10621 Tallinn.
1.2. You can make purchases from the e-shop:

1.2.1. as a private person.
1.2.1. Registered in Estonia as a legal entity.

2. Validity of the sales contract, product and price information

2.1. The terms of sale apply to the purchase of goods from the Albon Group e-shop.
2.2. The prices of the products sold in the Albon Group e-shop are indicated next to the products. All prices include VAT 20%. The price does not includes a fee for delivering the goods.
2.3. The delivery fee depends on the buyer’s location and delivery method. The delivery fee will be displayed to the buyer when completing the order.
2.4. Information about the product is provided in the Albon Group e-shop directly next to the product. Product information is checked and supplemented regularly. Since the product data is entered by the manufacturers, the Albon Group e-shop does not take responsibility for the correctness of the product data.
2.5. Product images are illustrative.

3. Forming the order

3.1. To order the goods, you must add the desired products to the shopping cart. To complete the order, you must fill in the required data fields and select the appropriate method of product delivery. The amount of the fee is then displayed on the screen, which can be paid via a bank link or other payment solution.
3.2. The contract enters into force from the receipt of the amount to be paid to the current account of Albon Group OÜ.
3.3. If the ordered goods cannot be delivered due to the end of the goods or for some other reason, the buyer will be informed of this as soon as possible and the money paid (including the costs of delivering the goods) will be returned without delay, but no later than within 14 days of sending the notice.
3.4. Orders placed in the e-shop are processed on working days (Mon-Fri) from 9:00 a.m. to 4:00 p.m. This also applies to the “pick up the goods myself” delivery option.

4. Delivery

4.1. Goods are shipped worldwide.
4.2. The shipping costs of the goods are borne by the buyer, and the corresponding price information is displayed next to the shipping method.
4.3. Shipments generally arrive at the destination specified by the buyer within 14 working days from the entry into force of the sales contract. During promotions, the delivery time can be extended up to 21 working days. If it is not possible to deliver the goods by the agreed time, Albon Group OÜ has the right to extend the delivery time by notifying the customer separately.
4.4. The buyer will be notified by phone or e-mail when the goods are ready for collection.

5. Right of withdrawal

5.1. After receiving the order, the buyer has the right to withdraw from the contract concluded in the e-shop within 14 days.
5.2. The right of withdrawal does not apply if the buyer is a legal entity.
5.3. In order to use the 14-day right of return, the ordered goods must not be used in any other way than is necessary to verify the nature, characteristics and functioning of the goods in a way that is allowed to test the goods in a physical store. The product to be returned must be complete, i.e. contain all items included in the product packaging. In the event that the product has been purchased as part of a campaign, where another product has been added to the product, the entire set of products must be returned.
5.4. If the goods have been used for purposes other than what is necessary to verify the nature, characteristics and functioning of the goods, or if they show signs of use or wear, the Albon Group e-shop has the right to refuse to accept the goods.
5.5. In order to return the goods, a statement of withdrawal from the purchase of the goods must be submitted.
5.6. The costs of returning the goods are borne by the buyer, unless the reason for the return lies in the fact that the thing to be returned does not correspond to what was ordered (e.g. a wrong or defective product).
5.7. The returned goods must be unused and in the original packaging. The product packaging must be intact and clean. The commercial appearance of the product must be fully preserved.
5.8. The buyer must return the goods within 14 days after submitting the application or provide proof that he has handed over the goods to the carrier of the goods within the aforementioned period.
5.9. The Albon Group e-shop will return all fees received from the buyer under the contract to the buyer immediately upon receipt of the returned goods, but no later than 14 days after receiving the withdrawal request.
5.10. The e-shop may refuse to issue refunds until it has received the item that is the subject of the contract or until the buyer has provided evidence that he has sent the item back, whichever occurs first.
5.11. If the buyer has explicitly chosen a delivery method other than the cheapest standard delivery method offered by the Albon Group e-store, the Webshop does not have to refund the cost to the consumer that exceeds the cost associated with the standard delivery method.
5.12. Albon Group OÜ has the right to withdraw from the sales transaction and demand the goods back from the buyer, if the price of the goods in the online store is marked significantly below the market price of the goods due to an error.

6. The right to submit a claim

6.1. The Albon Group e-shop is responsible for the non-compliance or deficiency of the goods sold to the buyer with the contract conditions, which existed already at the time of handing over the item and which appear within two years from the handing over of the goods to the buyer. Within the first six months from the delivery of the item to the buyer, it is assumed that the defect was already present at the time of delivery of the item. It is the responsibility of the Albon Group e-shop to refute the corresponding assumption.
6.2. The Albon Group e-shop is not responsible for product deterioration/damage due to the buyer’s fault; for defects that have arisen as a result of improper use of the product; for normal physical wear and tear of the product under normal use.
6.3. In the event of a defect, the buyer has the right to contact the Albon Group e-shop within two years at the latest by sending an e-mail to the address info@albon.ee or calling the phone: +372 5186 951
6.4. The Albon Group e-shop is not responsible for defects that have occurred after the goods have been handed over to the buyer
6.5. If the goods purchased from the Albon Group e-shop have defects for which the e-shop is responsible, the e-shop will repair or replace the defective goods. If the goods cannot be repaired or replaced, the e-shop will return to the buyer all fees associated with the sales contract.
6.6. The Albon Group e-shop responds to the consumer’s complaint in writing or in a form that enables written reproduction within 15 days.

7. Direct marketing and personal data processing

7.1. The Albon Group e-shop uses the personal data entered by the buyer (including name, phone number, address, e-mail address, bank details) only to process the order and send the goods to the buyer.
7.2. The Albon Group e-shop forwards personal data to companies providing transport services in order to deliver goods.
7.3. The Albon Group e-shop sends newsletters and offers to the buyer’s e-mail address only if the buyer has expressed his wish to do so by entering an e-mail address on the website and has indicated his wish to receive direct mail notifications.
7.4. The buyer can opt out of offers and newsletters sent to e-mail at any time by notifying us by e-mail or by following the instructions in the e-mail containing the offers.

8. Dispute Resolution and Liability

8.1.If the buyer has claims regarding the Albon Group e-shop, they must be sent to the email address info@albon.ee.
8.2.If the buyer and the Albon Group e-shop cannot resolve the dispute by agreement, the buyer can appeal to the Consumer Disputes Committee.
8.3.The Albon Group e-shop is responsible to the customer, and the customer is responsible to the Albon Group e-shop for the damage caused to the other party by the violation of these terms and conditions in the cases and to the extent stipulated in the legislation in force in the Republic of Estonia.
8.4.The Albon Group e-shop is not responsible for damages caused to the customer or for delays in product delivery if the damage or delay in product delivery is due to a circumstance that Albon Group OÜ could not influence and whose arrival was not foreseen and could not have been foreseen (force majeure ).

TERMS OF TRANSPORT

Goods purchased from the Albon Group e-shop can be delivered to Omniva parcel machines and delivery points all over Estonia, and Omniva also offers courier services worldwide. It is also possible to pick up the goods at the Albon Group delivery point.

Omniva modes of transport

Mode of transport	Weight	Amount (Depends on destination)
Parcel machine	up to 30 kg	3,20-9,10 €
Post office	up to 30 kg	3,20-9,10 €
Courier*	up to 600 kg	8,30-40 €

*Courier parcels are delivered to the customer’s front door or garden gate

I will pick up the goods myself (free of charge)

The buyer can pick up the ordered goods at the Albon Group representative office. To do this, select “I’ll pick you up” from among the modes of transport.

The buyer will be notified by phone or e-mail when the goods are ready for collection.

The package must be picked up at the office within 7 days of receiving the notification.

The goods will only be issued to the person who ordered the goods on the basis of the order number and identity document, unless the customer notifies the Albon Group e-shop in advance of a change in the person picking up the goods.

Day	No	Topic, exercises Level 3.	hours
Day 1		Filling in forms, participants getting to know the trainer and each other.	15min
		Lecture: International system. Basic principles. Overview of requirements for personnel certification, Logbooks, familiarization with the role of Risk Assessment, the ALARP principle; rating of a specific risk during the course. Safety requirements. Categories of personal protective equipment, Equipment selection: Helmets, Harness, belay device, Rope clamps, Descender Devices, Carabiners, Slings, Cowstail, Energy Absorbers.	60min
	1	Preparation of personal equipment, assembling, fitting and mutual check. Knots.	30min
	2	Repetition of all maneuvers of the level 1 program.	2h 15min
	Lunch
	3	Repetition – Rescue work from the position “injured on the descent” – on separate ropes and the rescuer’s descender (from an adjacent hinge).	30min
	4	Rescue work from the position “victim on the chest clamp”, using the victim’s rope.	1h
	5	Descending with the victim using a double rope.	1h
	6	Transition with the victim from one set of ropes to another.	30min
Day 2		Lecture: Basic methods of rope access, Double protection, Anchor system, anchor devices, rope installation, Angles and load on anchor devices, Corners and the anchors of the tethers and diverters. Equipment selection: Anchor Equipment, Ropes, Rope protectors, Deviators. Setting up and taking down a rope. Hierarchy of selection of systems for protecting ropes from dangerous surfaces.	45min
	7	Rescue work: Passing the knots in the middle of the rope with the victim, on the chest clip above the knots of the victim.	1h
	8	Rescue work: Passing the knots in the middle of the rope with the victim, the victim in the knots in the descent device.	1h
	9	Passing through the loop of the attachment point with a large displacement (more than 1.5 m).	45min
	Lunch
	10	Rescue work: rescuing a stuck victim during the transition from one set of ropes to another, and then coming down with him.	1h 15min
	11	A victim who is stuck half way in a wide loop or loop on four setups (LOOP).	1h 30min
	12	Vertical climbing on an artificial foothold.	30min
Day 3		Lecture: The jerk factor (Fall factor). Hierarchy of selected working methods at height: collective defense, fall protection systems, work positioning, rope access, stopping the fall, work with bottom insurance. Forbidden zones (boundary areas). Communication while working and in extreme situations. Suspension trauma (Intolerance of hanging position). Emergencies, rescue work. Polyspasts and counterweights.	1h 15min
	13	Practicing rescue work – on a short link on a vertical artificial support point	1h 30min
	14	Descent of the rescuer with the victim through an intermediate loop around the attachment point.	1h
	Lunch
	15	Practicing the installation of ropes, holding ropes, attachment point knots, systems for limiting entry into the zone of a possible fall and vertical ropes.	1,5h
	16	Trolleys (Overview). Tightening, strength, fixation, sinking under the influence of weight, security, movement on them.	30min
	17	Practicing putting up and taking down self-release ropes.	1h
	18	Organization of pre-installed rescue systems and their use for rescue.	1h
Day 4		Lecture: UK law and local law HSWA, CMD, PUWER, PPE, LOLER, MHWS, WAHR, MHOR, COSHH, RIDDOR, EN standards. Requirements for preparation of Risk Assessment. Requirements for the preparation of the work execution project. Rescue plan.	45min
	19	Rescue work solo: “hooking into loaded ropes”, lifting the victim from loaded ropes, lifting and descending through knots.	2h
	20	Using detachable holding ropes in rescue operations.	30min
	21	Polyspasts and counterweights.	45min
	Lunch
		Complex repetition of all exercises on other tracks.	3h 15min
	22	Use of various pre-installed systems in work.	45min
Day 5		Complex repetition of all exercises on other tracks.	3h 30min
	23	Progressive Aid Climbing Techniques (introductory): a) with external insurance; b) with ropes to the ground	1h
	Lunch
	24	Planning, organizing and carrying out complex rescue work using pre-installed rescue systems, rollers, untangling ropes and cross tensioning systems.	3h 30min
	25	Tactical handling of a complex rescue work	30min
Day 6		Complex repetition of all exercises on other tracks.	3h 30min
	23	Progressive Aid Climbing Techniques (introductory): a) with external insurance; b) with ropes to the ground	1h
	Lunch
	24	Planning, organizing and carrying out complex rescue work using pre-installed rescue systems, rollers, untangling ropes and cross tensioning systems.	3h 30min
	25	Tactical handling of a complex rescue work	30min
Day 7		Exam

Day	No	Topic, exercises. Level 2.	hours
Day 1		Filling in forms, participants getting to know the trainer and each other.	15min
		Lecture: International system. Basic principles. Overview of requirements for personnel certification, Logbooks, familiarization with the role of Risk Assessment, the ALARP principle; rating of a specific risk during the course. Safety requirements. Categories of personal protective equipment, Equipment selection: Helmets, Harness, belay device, Rope clamps, Descender Devices, Carabiners, Slings, Cowstail, Energy Absorbers.	60min
	1	Preparation of personal equipment, assembling, fitting and mutual check. Knots.	30min
	2	Repetition of all maneuvers of the level 1 program.	2h 15min
	Lunch
	3	Repetition – Rescue work from the position “injured on the descent” – on separate ropes and the rescuer’s descender (from an adjacent hinge).	30min
	4	Rescue work from the position “victim on the chest clamp”, using the victim’s rope.	1h
	5	Descending with a victim using a single-use rope.	1h
	6	Transition with the victim from one set of ropes to another.	30min
Day 2		Lecture: Basic methods of rope access, Double protection, Anchor system, anchor devices, rope installation, Angles and load on anchor devices, Corners and the anchors of the tethers and diverters. Equipment selection: Anchor Equipment, Ropes, Rope protectors, Deviators. Setting up and taking down a rope. Hierarchy of selection of systems for protecting ropes from dangerous surfaces.	45min
	7	Rescue work from the position “injured on the descent” – on the ropes of the victim.	45min
	8	Descent of the rescuer with the victim through an intermediate loop around the attachment point.	1h 15min
	9	Passing through the loop of the attachment point with a large displacement (more than 1.5 m).	45min
	Lunch
	10	Rescue work: freeing the victim from the suspended position under the structure (on an artificial support point) and bringing him down.	1h 15min
	11	Rescue of a victim stuck on a two-tailed loop with shock absorber.	30min
	12	Vertical climbing on an artificial foothold.	30min
Day 3		Lecture: The jerk factor (Fall factor). Hierarchy of selected working methods at height: collective defense, fall protection systems, work positioning, rope access, stopping the fall, work with bottom insurance. Forbidden zones (boundary areas). Communication while working and in extreme situations. Suspension trauma (Intolerance of hanging position). Emergencies, rescue work. Polyspasts and counterweights.	1h 15min
	13	Rescue work: Lifting the victim from the loaded ropes, using an additional rope.	1h 30min
	14	Rescue work: Separately bringing down the victim stuck on the anchor loops.	1h
	Lunch
	15	Practicing the installation of ropes, holding ropes, attachment point knots, systems for limiting entry into the zone of a possible fall and vertical ropes.	1,5h
	16	Trolleys (Overview). Tightening, strength, fixation, sinking under the influence of weight, security, movement on them.	30min
	17	Practicing putting up and taking down self-release ropes.	1h
	18	Organization of pre-installed rescue systems and their use for rescue.	1h
Day 4		Lecture: UK law and local law HSWA, CMD, PUWER, PPE, LOLER, MHWS, WAHR, MHOR, COSHH, RIDDOR, EN standards.	45min
	19	Pulling out the victim crossed.	1h
	20	Using detachable holding ropes in rescue operations.	1h 30min
	21	Ropepolyspasts and counterweights.	45min
	Lunch
		Complex repetition of all exercises on other tracks.	3h 15min
	22	Use of various pre-installed systems in work.	45min
Day 5 (Additional training or rest day)		Complex repetition of all exercises on other tracks.	3h 30min
	23	Progressive Aid Climbing Techniques (introductory): a) with external insurance; b) with ropes to the ground.	1h
	Lunch
	24	Participation in complex rescue operations.	2h
	25	Repetition of all exercises. Including – and working out on personal preference.	2h
Day 6 (Additional training or rest day)		Complex repetition of all exercises on other tracks.	3h 30min
	23	Progressive Aid Climbing Techniques (introductory): a) with external insurance; b) with ropes to the ground.	1h
	Lunch
	24	Participation in complex rescue operations.	2h
	25	Repetition of all exercises. Including – and working out on personal preference.	2h
Day 7		Exam

Day	No	Topic, exercises. Level 1.	hours
Day 1	1	Filling in forms, participants getting to know the trainer and each other..	15min
		Lecture: International system. Basic principles. Overview of requirements for personnel certification, Logbooks, familiarization with the role of Risk Assessment, ALARP principle; rating of a specific risk during the course. Safety requirements. Categories of personal protective equipment, Equipment selection: Helmets, Harness, belay device, Rope clamps, Descender Devices, Carabiners, Slings, Cowstail, Energy Absorbers.	60min
	2	Preparation of personal equipment, assembling, fitting and mutual check. Knots.	1h 15min
	3	Fall arrest device: explanations of the working principle and dangers of a mobile fall arrest device.	15min
	4	Balancing standing on the foot in the pedal. Ascent on a rope on a descender, descent.	1h
	Lunch
	5	Climbing up, changing direction, and descending on a descender.	1h 30min
	6	Climbing on a descender, changing direction, descending on clamps.	1h
	7	Passage of a quickdraw.	1h
	8	Knots “eight”, it is – at one end; “Austrian conductor”.	30min
Day 2	9	Lecture: Basic methods of rope access, Double protection, Anchor system, anchor devices, rope installation, Angles and load on anchor devices, Corners and the anchors of the tethers and diverters. Equipment selection: Anchor Equipment, Ropes, Rope protectors, Deviators. Setting up and taking down a rope. Hierarchy of selection of systems for protecting ropes from dangerous surfaces.	45min
		Complex repetition of exercises 4-8 on other tracks.	45min
	10	Transition from one pair of ropes to another pair.	1h 15min
	11	Passage of knots: on the descent, on the rise; on the working rope and on the safety ropes at the same level.	1h 15min
	Lunch
	12	Passage of intermediate re-fixing points with loop.	1h 15min
	13	Passing an intermediate tread or deflector.	1h
	14	Knots “bunny ears”, “nine”	30min
Day 3		Lecture: The jerk factor (Fall factor). Hierarchy of selected working methods at height: collective defense, fall protection systems, work positioning, rope access, stopping the fall, work with bottom insurance. Forbidden zones (boundary areas). Communication while working and in extreme situations. Suspension trauma (Intolerance of hanging position). Emergencies, rescue work. Polyspasts and counterweights.	1h 15min
		Complex repetition of exercises 10-14 on other tracks.	45min
	15	The transition of the edge of the roof is 90 degrees and the passage of deflectors (protectors) on it. On the descent and ascent	1h 15min
	16	Technique of horizontal movement on AID (classical). With the use of fixed and mobile anchor devices.	1h 15min
	Lunch
	17	Climbing with fall arrest equipment, the dangers of this technique, the required height for various fall factors. (Classic scheme.) Technique of working positioning on the structure. Insurance for a vertically stretched line.	30min
	18	Rescue work from the position “injured on the descent” – on separate ropes and the rescuer’s descender (Rescue from a parallel anchor line).	1h 15min
	19	Exiting from hovering on a belay device when descending together with the victim.	30min
	20	Use of pre-installed rescue systems. Management of the descent of the victim.	30min
	21	Knots “stop”, “barrel”	30min
Day 4		Lecture: UK law and local law HSWA, CMD, PUWER, PPE, LOLER, MHWS, WAHR, MHOR, COSHH, RIDDOR, EN standards.	45min
	22	Complex repetition of exercises on other tracks	1h
	23	Rope hanging, basic anchor systems and devices. Attachment hazards.	30min
	24	Coiling and assembly of ropes, other options – loops; on hand; “monkey chain”.	15min
		Laying ropes in transport bags; suspension of the transport bag on the descender. Demonstration of descent with a hitch from a transport bag.	15min
	Lunch
	25	Complex repetition of all exercises on other tracks.	3h 15min
		Disassembly and assembly of an individual set of equipment.	45min
Day 5 (Additional training or rest day)		Complex repetition of all exercises on other tracks.	3h 30min
	26	Progressive Aid Climbing Techniques (introductory): a) with external insurance; b) with ropes to the ground.	1h
	Lunch
	27	Participation in complex rescue operations	2h
	28	Repetition of all exercises. Including – and working out on personal preference.	2h
Day 6 (Additional training or rest day)		Complex repetition of all exercises on other tracks.	3h 30min
		Progressive Aid Climbing Techniques (introductory): a) with external insurance; b) with ropes to the ground.	1h
	Lunch
		Participation in complex rescue operations	2h
		Repetition of all exercises. Including – and working out on personal preference.	2h
Day 7		Exam

Day	no	Learning methods, topic, exercises	volume (ac h)
Day 1	1.1	Filling in personal data forms, students getting to know the trainer. Introductory part	1
	1.2	Lecture “Areas of application, within the scope of this study”	1
	1.3	Lecture “Classification of construction scaffolding”	3
	1.4	Lecture “Aids and accessories”	2
	Lunch break
	1.5	Lecture “Construction Scaffolding installation plan”	5
Day 2	2.1	Lecture “Ergonomics”	3
	2.2	Lecture “Safety of lifting works”	4
	Lunch break
	2.3	Lecture “Safety requirements for the installation of construction scaffolding according to the requirements of the Swedish Arbetsmiljö verket AFS 2014:26 legislation”	4
Day 3	3.1	Lecture “Safety requirements for the installation of construction scaffolding according to the requirements of the Swedish Arbetsmiljö verket AFS 2014:26 legislation”	6
	Lunch break
	3.2	Lecture “Mathematical calculations and standards”	6
Day 4	4.1	Lecture “Mathematical calculations and standards”	6
	Lunch break
	4.2	Preparation for written test	5
Day 5	5.1	Repetition of acquired material	3
	5.2	Written Test Part 1	2
	Lunch break
	5.3	Written test, part 2	2
	5.4	Written test check Test results	2
Day 6	6.1	Practical exercises	6
	Lunch break
	6.2	Confirmation of acquired practical skills Practical test Results of the practical test Issuance of certificates/licenses	6

Method of assessment	Assessment criteria
Written test	The learner finds, distinguishes and understands official information about the requirements for the installation of construction scaffolding, knows how to distinguish between types of construction scaffolding, performs load calculations and knows the technical properties of the materials used in the work.
Practical test	The learner can choose the necessary construction scaffolding details, tools, aids and personal protective equipment to perform high-quality and safe installation work. The learner knows how to plan his work and knows how to behave in a critical situation.